Support
Contact us: aranyoray@gmail.com
We aim to reply within 2 business days.
Frequently asked questions
Do I need an account to use TrailNaut?
No. TrailNaut opens in full guest/demo mode. You can browse seeded trails, view maps, and create a local profile without signing in. Sign in with Apple, Google, or email only if you want saves and posts to sync across devices.
Why does TrailNaut ask for my location?
Location is used to sort trails by distance and to tag the location of trails you share. You can decline permission and still use the app; only distance-based features are affected.
Does TrailNaut track me?
No. TrailNaut does not track users across other companies' apps or websites, does not use advertising networks, and does not share data with data brokers.
How do I report or block someone?
Open the menu on any post, review, condition report, or rider profile and choose Report or Block. Blocked authors are hidden from your feed on that device.
How do I delete account data?
In the app, go to Profile -> Delete Account. You can also follow the steps on our account deletion page.
Which devices are supported?
TrailNaut runs on iPhone and iPad with iOS 17 or later.
More resources
- Privacy Policy - what we collect and why.
- Terms of Service - rules for using TrailNaut.
- Delete your account - remove your data.